General Article Research shows most online consumer contracts are incomprehensible, but still legally binding

Topic Selected: Consumerism
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The law assumes consumers read the terms and conditions of their contracts, and in a dispute, they are held responsible for the written terms of any agreements. from www.shutterstock.com, CC BY-ND

Samuel Becher, Victoria University of Wellington

Most of us will have entered into consumer contracts with large companies and ticked a box to confirm we understand the terms and conditions

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