Consumer rights

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Your rights

You have the right to expect certain standards in the goods you buy. The law says that goods must be:

Of satisfactory quality - This covers, for example, the appearance and finish of goods, their safety and durability. Goods must be free from defects, usually even minor ones, except when they have been brought to your attention by the seller. For example, if the goods are said to be shop soiled or you examined the goods and should have noticed the defects;
Fit for their...