How to complain successfully
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Dodgy shoes? Cold soup? Bad phone signal? These are all very valid reasons to complain, and you should always speak out if something’s not up to scratch.
By Jem Collins
When you’ve parted with your hard-earned cash for something, you’re well within your rights to expect your money back if the service or goods aren’t up to scratch.
But, it’s often hard to get past the worry that you won’t be taken seriously if you try to complain.
Ultimately, knowing how and when to complain is crucial. To hel...
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