General Article Student satisfaction at a nine-year high

Topic Selected: Student Choices
This article is 9 years old. Click here to view the latest articles for this topic.

Students studying at UK higher education institutions (HEIs) and further education colleges (FECs) continue to be very satisfied, with 85 per cent of respondents to this year's National Student Survey (NSS) saying they are satisfied overall with their course. A further seven per cent were neither satisfied nor dissatisfied with their higher education experience, while seven per cent were dissatisfied.

In each of the eight categories covered by the survey, satisfaction has either improved or stayed the same as in 2012. In particular, students’ satisfaction has increased in the areas of Assessment and feedback and Learning resources, with an improvement of two per cent in both categories.

Around 304,000 final-year students responded to the survey this year, from 154 HEIs and 165 FECs from across the UK. This represents a response rate of 68.6 per cent, the highest rate in the nine years that the NSS has been running.

The results of the survey, conducted by Ipsos MORI, provide valua...

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