Banks must try harder
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It’s still a case of banks must try harder for the UK’s big five, according to 16.5 million or 33% of Britain’s banking customers who claim only negative or indifferent feelings towards their bank.
New research reveals a high level of dissatisfaction with banks at present, with a quarter (24%) of banking customers who are indifferent towards their bank and as many as one in eight (13%) who feel only negatively about it, showing how far the sector has to go to re-engage the public.
Of those cus...
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