Consumer rights
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If you buy something from a shop and you are not happy with it you have certain rights. You have the right to get a full refund, repair or replacement if what you bought isn’t:
- of a satisfactory quality – it should not be faulty or damaged
- fit for purpose – it should be able to do the task you bought it for
- as described – it must match the description given to you when you bought it.
Within 30 days
You have a legal right to get a refund from a retailer, as long as you do it within 30 days. ...
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