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Credit card companies are regularly giving consumers false or misleading information when they call to make a credit card claim enquiry, according to new research from Which?
In an undercover investigation*, the consumer champion found that 71 out of 120 calls to credit card companies failed to give researchers useful and correct advice about making a claim.
Mystery shoppers called the 12 biggest credit card providers to ask on behalf of a friend or relative about making a claim for goods bough...
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