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Key points from the latest release include:
- 63 per cent of NHS staff said that if a friend or relative needed treatment they would be happy with the standard of care provided by their organisation. This figure is unchanged from that in the 2011 survey. In addition, 62% said that care of patients and service users is their organisation’s top priority.
- There continues to be an improvement in the proportion of staff receiving appraisals, up from 80% in the 2011 survey to 83% in 2012, however, only 36% of staff said these appraisals were well structured.
- Only 40% of all staff were satisfied with the extent to which they felt that their trust values their work – this figure is lowest for ambulance staff (23%) and highest amongst social enterprise staff (47%). However, the proportion of staff who indicated that they would recommend their organisation as a place to work has increased for the first time in three years (55% in 2012 compared to
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