‘We have still not moved away from a culture of blame’. So says Robert Francis in his erudite, if voluminous, report into the failings at the Mid Staffordshire NHS Foundation Trust published earlier today.
He gets straight to the point in his report. The culture of the NHS still has too many negative aspects to it:
- a lack of openness to criticism
- a lack of consideration for patients
- defensiveness
- looking inwards not outwards
- secrecy
- misplaced assumptions about the judgements and action...
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