The potential for empowering homeless people through digital technology
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Introduction
The digital age has radically transformed how we communicate, work and conduct our friendships and relationships. Mobile and digital technology has become ubiquitous in society and is often held as a contemporary embodiment of – or even prerequisite for – social inclusion and connection. Smart phones, mobile Internet and social networking sites provide a means of instantly reaching out to loved ones, accessing services and information and sharing experiences, thoughts and feelings with the world.
The impact of digital technology upon the social, emotional and practical lives of homeless people and those experiencing exclusion and disadvantage, however, is unknown. Although recent research suggests that many homeless people carry a mobile phone and place great value in having access to the Internet, little was known about how these resources are typically used. Until now, the potential to harness new and emerging digital technology to improve and enrich the lives of ex...
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